Finance Clerk/HR/Admin Assist/Clerk/Cashier/Customer Service Representative


¨       Exceptional communication, interpersonal, presentation and customer service skills

¨       Ability to prioritize and remain focused on the essence of an issue

¨       Skilled at learning new concepts quickly while working under pressure

¨       Works well without supervision

¨       Strong leadership skills

¨       Proficient in Microsoft Word, Excel, Outlook, PowerPoint, Access and QuickBooks.



09/15-02/16   (Sub-Contract)               SimIS Inc

200 High St., Ste. 305 Portsmouth, VA 23704

Human Resource/Administrative Assistant

¨       Well-versed in greeting visitors, scheduling appointments, and handling administrative and clerical duties.

¨       Performs general office duties for department such as word-processing, photocopying, faxing, report generation, and filing; may provide specialized administrative support such as basic graphic creation for presentations and documents.

¨       Performs routine office duties according to business unit/functional area such as entering information into databases, compiling and analyzing simple data, and preparing reports and presentations to convey results.

¨       Coordinates outgoing department correspondence; may create original correspondence; assembles addresses and mails documents; distributes incoming mail to appropriate personnel.

¨       Distributes documents to department employees such as faxes, staff calendars, or proposal responses; photocopies documents as necessary; ensures documents are received by appropriate employees.

¨       Schedules meetings and off-site functions; reserves conference rooms as appropriate; coordinates specific business unit/functional area activities as appropriate.

¨       Create newsletter.

¨       Bookkeeping

¨       Assist with preparation of client presentations and proposals.

¨       Orders basic office and computer supplies as needed in order to ensure adequate supply. Contacts appropriate repair persons to service office equipment as needed to ensure continuous service.

¨       Answers incoming calls and routes calls to appropriate personnel; records messages and delivers to appropriate personnel; researches and responds to routine inquiries.

¨       Registers personnel for conferences and classes. May coordinate travel arrangements for employees; ensures travel dates are correct; reserves accommodations as appropriate to facilitate travel. 

¨       Assists with recruiting, hiring, terminations and other human resources related actions; prepares and coordinates documentation.

¨       Coordinate scheduling for the CEO and department Directors.

¨       Provides payroll information by collecting time and attendance records.

¨       Submits employee data reports by assembling, preparing, and analyzing data.

¨       Maintains employee confidence and protects operations by keeping human resource information confidential.

¨       Administers 401(k) plan; maintains employee files; creates reports to fund employee accounts semi-monthly.6. Maintains employee personnel files and related documents.

¨       Welcomes new employees to the organization by conducting orientation.

¨       Recruiting new staff.

¨       Maintain employee’s files and HR filing system.

¨       Assist with the day-to-day efficient operation of the HR office.

¨       Computes wages and deductions, and enters data into computers.

¨       Compensation and benefits administration and recordkeeping.

¨       Substantiates applicants' skills by administering and scoring tests.

¨       Employee orientation, development, and training logistics and recordkeeping.

¨       Provides secretarial support by entering, formatting, and printing information; organizing work; answering the telephone; relaying messages; maintaining equipment and supplies.

¨       Coordinates employee handbook development, update and maintenance.


12/07-09/15 (Full-Time)                            AcSel Medical Solutions   

2876 Guardian Ln, Virginia Beach, VA 23452

Finance Clerk

¨       Write and route confidential correspondence.

¨       Screen, handle or distribute incoming phone calls and complaints.

¨       Maintain confidential correspondence and general files.

¨       Handle collection accounts.

¨       Coordinate travel plans.

¨       Input data and charges

¨       Create daily deposits for multiple clients.

¨       Compile and distribute meeting minutes.

¨       Collect information for documents and proposals.

¨       Collate and assemble materials and make arrangements for meetings/presentations.

¨       Train new hires.

¨       Reconcile payments

¨       Bookkeeping

¨       Prepare forms and review documentation for conformance with internal policies and procedures.

¨       Well-versed in greeting visitors, scheduling appointments, and handling administrative and clerical duties

¨       Utilize various software packages such as spreadsheet, word processing, data base and graphics to produce high quality reports, presentations and documents.

¨       Research, verify and prepare reports.

¨       Data Entry/Collections

¨       Create and maintain databases

¨       Order supplies

¨       Follow up on delinquent accounts

¨       Proofread, edit and format documents.

¨       Accounts payable and accounts receivable



09/11-09/12 (Part time)                             Kohl’s                                

                 1547 Sam’s Cir, Chesapeake, VA 23320

Sales Associate/POS

¨       Greeted and offered assistance to customers as needed.

¨       Assisted with sales floor and fitting room recovery, price changes, replenishment, housekeeping duties and inventory management.

¨       Responded to POS backup calls and service desk calls and assisted at POS.

¨       Audited ad sets and signage for accuracy.


01/08-05/11 (Full time)                        Map Communications

                840 Greenbrier Cir, Chesapeake, VA 23320

Customer Service Representative

¨       Determines requirements by working with customers.

¨       Answers inquiries by clarifying desired information; researching, locating, and providing information.

¨       Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.

¨       Fulfills requests by clarifying desired information; completing transactions; forwarding requests.

¨       Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.

¨       Maintains call center database by entering information.

¨       Keeps equipment operational by following established procedures; reporting malfunctions.

¨       Updates job knowledge by participating in educational opportunities.

¨       Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.






09/01-06/05                 Oscar Smith High School                                Chesapeake, VA

¨       General High School Diploma

08/05-05/09                 North Carolina Wesleyan College                   Rocky Mount, NC

¨       Business Administration

01/16-Present               Virginia College                                              Birmingham, AL

¨       Human Resource Management



10/03-03/04                 Chesapeake General Court                              Chesapeake, VA

¨       File Clerk

02/04-06/05                 Chesapeake General Hospital                          Chesapeake, VA

¨       Nurse Assistant

12/13-Present               Prince of Peace Praise Center                          Chesapeake, VA

¨       Secretary


References upon request.



  • ID#: 95823
  • Location: Chesapeake, VA , 23324

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