Sales / Customer Service

Sergio Carvalho

(201) 407-0070         s.carvalho.va@gmail.com 

 

Objective

To bring to your organization enthusiasm, dedication, responsibility, and good work ethic, combined with a desire to utilize my skills obtained through experience.

General

Experience

Hands on person with sales, customer service and supervisory and management experience. Outstanding communication skills, skillful negotiator, team player. Computer and technology skills. Work well under pressure.

Employment

2011-2014                     Apple Inc.

Specialist/Expert

2010-2011                     AT&T

Sales Representative

2009-2010                     Bank of America/Radio Shack

Sales Specialist

2009                                  Radio America

Sport’s Show Host/Reporter/Translator/Sales 

2005-2009                        SSC Builders

Owner/Manager

Languages

English, native Portuguese, Spanish and working knowledge of Italian.

 

                                    Work Experience: 

 

Sales: Apple and Windows Computers and Products as well as Services, Cellular phone sales, General Electronics, Very well rounded communication and Negotiation Skills.

 

Customer Service: Able to assist Client’s needs in three different Languages (English, Portuguese and Spanish), always providing detailed information to Client about product or Service needs with Efficiency and Excellence and providing the customer a complete solution

 

Office: Managing, Supervising, Phone/Fax Skills, schedule appointments, Dispatcher Skills, Computer Internet search, Microsoft Office, Typing and Making Copies, Assisting in General Tasks.

 

Management: Experienced Supervisory Skills as well as Managing Skills with multiple employees and groups of employees together even when on different locations, scheduling work hours and daily shifts, recruiting, training and hiring,

 

Other Personal Skills and Certificates: 

 

Apple Expert software and hardware (computers and mobile devices)

Microsoft DOS and Windows Operator Certificate

Electronics and Technology Advisor/Consultant

English/Portuguese/Spanish Translator

Personal Trainer/Jiu-Jitsu Instructor 

  • ID#: 81127
  • Location: Chesapeake, VA , 23320

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!