Administrative Assistant

STEPHANIE MYDLOWSKI1711-A Birch Trail Circle - Chesapeake, VA 23320smydlo430@yahoo.com – 757-871-8447To obtain full time,part time position where skills and experience are utilized, and to aid in providing care.WORK EXPERIENCE:Cert. Medical Assistant / Medical Clerk,Customer service RepKelly ServicesHealth-Net – Hampton, VA – June 2016 to September 2016ResponsibilitiesWorked with Veteran Affairs to schedule appointments. Primary responsibilities included modifying medical documents--dates, clarifying medical procedures, and indexing. Secondary responsibilities included contacting medical offices to procuremedical records on patients, and contacting patients directly to make appointments.People GreeterWalt-Marts - Chesapeake, VA - April 2011 to November 2011Responsibilitiesmy job was to greet people as they came though the door. i would check in their bags if they had returns andput a stamp on the item and send them to returns department or customer service. I would keep the floorclean from trash and water when it rained,and make sure the handy wipes were on the pole so the customercould clean off their cart from germs, and empty the waste basket. I would make sure the electric carts werecharged for the next person to use.Check large items when a customer would leave the store without a bag . make sure he or she had paid forthat item.AccomplishmentsTo make sure the customer was pleased and happy and that they would return back to our store again to shop.Skills UsedJust be yourself,be happy,polite, and understanding...Keep to yourself. don't bring your troubles to work. Thecustomer is always right.CNA/HHAAmedisys Home Health Care - Norfolk, VA - July 2008 to November 2010Taking care of sick patients in there own home, providing bathing and checking of vital signsMost of these patients have been in rehab and are coming home for the first time to get ready to be on thereown and they need help with their am care, So we prepare them for this care. Some patients are confine tothe bed and will need complete care, . We also provide meal prep, cleaning up patient's surroundings.General Clerk IIIDLS ENGINEERING ASSOCIATES - Portsmouth, VA - April 2006 to March 2008This company provided care for the Portsmouth Naval Hospital; this company was also contractMy job would be a customer service rep for the OB/GYN department I would provide phone service forthe patient who were pregnant And GYN patient who were getting there yearly check ups. I would makeappointments on the phone and make use of a computer. I also provided care for the doctors to set up surgerydates in the computer.General Clerk IIIEND TO END TECH SUPPORT - Portsmouth, VA - November 2004 to March 2006General Clerk IIIThis company was also a contract for the naval hospital; This Company would provide care at the RadiologydepartmentMy duties were to work as a customer service rep. I sat at a window and face to face customer serviceappointments.I would make appointments for MRI patients get protocols to set up their appointments, I would makeappointments for CAT scans, Ultra sounds, breast check ups, I would also make use of a fax machine, andput orders and referrals into the computer.Customer service repDD STAFFING RESOURCES INC - Roswell, GA - June 2004 to November 2004This company was also a contract for the Portsmouth Naval Hospital; This Company was a sub contract withHumans MilitaryWe provided service for our customer at the call center. We would make appointment for our patients for thereregular check ups, For instant a well baby check up, school physicals, Cardiology, Dream, Urology etc. Wewould make use of a phone and a computer for this type of jobMedical Clerk IIIJAD MEDICAL STAFFING, - Baltimore, MD - October 2003 to July 2004ResponsibilitiesThis company was also a contract for the naval hospital; This Company would provide care at the RadiologydepartmentMy duties were to work as a customer service rep. I sat at a window and face to face customer serviceappointments.I would make appointments for MRI patients get protocols to set up their appointments, I would makeappointments for CAT scans, Ultra sounds, breast check ups, I would also make use of a fax machine, andput orders and referrals into the computer.AccomplishmentsTo see how well the team work was done when everyone did their share of work and how everything was donein a timely manner..Everyone did as they were told and everything went as promised. we had no problems.Skills Usedfaxing orders,printing out chits for doctors to write out information on the patient's report. recording n the book inand outs for the discharge of the day. putting papers away in the proper place so they wouldn't get misplaced..Discharging patients out of the computer at the end of there office visit.General Clerk IIIMANCON STAFFING - Virginia Beach, VA - October 2002 to September 2003General Clerk IIIThis company was also a contract for the naval hospital; This Company would provide care at the RadiologydepartmentMy duties were to work as a customer service rep. I sat at a window and face to face customer serviceappointments.I would make appointments for MRI patients get protocols to set up their appointments, I would makeappointments for CAT scans, Ultra sounds, breast check ups, I would also make use of a fax machine, andput orders and referrals into the computer.Medical AssistantHUNTER MEDICAL /ASPEN - Portsmouth, VA - April 2000 to September 2002ResponsibilitiesWorking in the Emergency room of the data entry department. Calling patients to check on the informationthat was in the computer or to update the patients history. Adding new people into the computer so they couldbe seen as they were ill. Making lab slips for doctors, getting a chart ready, making wrist bands for patients.Faxing out orders to different department as needed. Taking patient out of the computer the end of the dayafter they had been discharged. Recording all information into the computer as needed. Filing charts, faxingorders, anything medical clerk was suppose to do we did in a timely manner.AccomplishmentsTo see how well the team work was done when everyone did their share of work and how everything was donein a timely manner..Everyone did as they were told and everything went as promised. we had no problems.Skills Usedfaxing orders,printing out chits for doctors to write out information on the patient's report. recording n the book inand outs for the discharge of the day. putting papers away in the proper place so they wouldn't get misplaced..Discharging patients out of the computer at the end of there office visit.Medical AssistantSTERLING MEDICAL - Norfolk, VA - January 2000 to April 2000This company was also a contract for the military, they would provide health care for Ti-Care patients, Wewould greet the patient, take their vital signs, weight, and write down any problems they were having that day,assist them to an exam room and to wait for the doctor's visit .we would also set up exam rooms, do well babycheck ups We would also do front and back office work., We would also do ear waxing removal, EKG testing,assist with the nurse to put on a splint, take cultures for throat testing, set up GYN testingI also worked as a Cert. Nursing assistant for may years and these are the places I worked: BON SECOURSHome Health Aide 1996-/2000 Portsmouth, VA.CNA/HHARELIANCE HOME HEALTH CARES - Chesapeake, VA - 1997 to 1998Taking care of sick patients in there own home, providing bathing and checking of vital signsMost of these patients have been in rehab and are coming home for the first time to get ready to be on thereown and they need help with their am care, So we prepare them for this care. Some patients are confine tothe bed and will need complete care, . We also provide meal prep, cleaning up patient's surroundingsCNA/HHAIN HOME HEALTH / Personal - 1997 to 1998CNACNA/HHAPERSONAL TOUCH HOME HEALTH - 1996 to 1998CNACNA/HHABEST & DEPENDALBE HOME HEALTH - 1993 to 1997CNACertified Nursing AssistantBEVERLY HOSPITAL - Beverly, MA - 1992 to 1993CNACertified Nursing AssistantUNION HOSPITAL - Lynn, MA - 1971 to 1986P.N./ CNAMedical Assistance Program;Tidewater Tech - Chesapeake, VA1997 to 1998National Allied Health : ID:14049-865838020599 in Cert. Medical AssistantTidewater Vo-Tech - Chesapeake, VA1997 to 1998Cert. Nursing assistantLynn Hospital - Lynn, MA1969 to 1969Lynn English High School - Lynn, MA1965 to 1969SKILLScomputer,data entry, faxing, billing,and insurance customer service, Chcs, Alta programCERTIFICATIONSCustomer Service Rep.June 2004 to November 2004I had excellent customer service skills over the phone with patients from Military family's making appointments.i would get outstanding reward letters from the site i was working from. Our bosses would listen to our callsand then i would get outstanding calls certifications.GROUPSOrder Entry Rep.February 1998 to February 2002I worked at QVC on the phone taken orders from customers. My Boss would listen to our calls at differenttimes and i had outstanding calls. I always received reward letters from the higher up,telling me how well i waswith the customer.Medical Assignation volunteer for free clinicApril 2010 to October 2011I use to volunteer for a free clinic. twice a week. would work with the doctors ,assist the doctor with labs,vitalsigns,setting up rooms for exams and so on. Recording information on the patent's chart. Doing eye exams,taking weights and heights of patients and recording them also. Everything you would do in a regular doctorsoffice visit.ADDITIONAL INFORMATIONSKILLS:Medical transcription, anatomy, physiology, EKG, phlebotomy, medical lab, CPR and first aide, basicpharmacology, clinical back office, billing insurance, coding, faxing, Microsoft. Lotus and spreadsheets. Chcs,Alta system,Customer service skills, some skills from EMT, from Virginia Beach Rescue Squad

  • ID#: 118659
  • Location: Chesapeake, VA , 23320

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