Family Services Supervisor
Hiring Range:
$60,435.
00 to $99,718.
00 Full Time or Part Time:
Full Time Additional Detail Title Description- This title represents the supervisory level in the occupational group for Family Services.
Employees supervise staff that provide direct services for fostering and sustaining the social, health, economic, behavioral, and emotional functioning of individuals and families serviced by the Local Departments of Social Services.
Employees supervise, train, lead, and develop staff and monitor case management services.
The Family Services Manager is distinguished from the by the latter's responsibilities for supervising Family Services Supervisors and managing the direct services program performance.
General Work Tasks (Illustrative Only) - Supervises social workers, assistants and others; Sets and enforces objectives for quality and quantity of work performed by unit; Evaluates social service programs and program budgets; Applies appropriate human resource practices in the supervision of staff; Establishes and maintains good working relationships with others; Recommends policy changes based on evaluation of program effectiveness; Deals with difficult or dangerous cases; Interprets the program to other agencies and to the public; and Participates in community planning and development of new resources, jobs and community work sites.
Knowledge, Skills, and Abilities:
Knowledge- Considerable knowledge of:
principles and practices of effective supervision; of policies, procedures and regulations relating to the various direct service programs; the literature in the field of human services programs; casework supervision principles and practices; principles and processes for providing customer and personal services to include needs assessment, meeting quality standards for services, and evaluation of satisfaction; employment and/or social work principles, practices and treatment modalities; and social, economic, health and employment problems that face individuals, groups and communities.
Skills- Skill in operating a personal computer and the associated software and the operation of a motor vehicle.
Abilities- Demonstrated ability to:
plan and manage work activities and assist others in their planning and management; develop programs and procedures; make decisions in difficult situations; communicate effectively both orally and in writing; apply treatment and intervention approaches; interpret laws, policies and regulations regarding human services, ensure compliance and recommend needed changes; supervise others working with clients; analyze situations to make sound judgments within the framework of existing laws, policies, and regulations; and train, evaluate, lead, and develop subordinate staff.
Education and Experience- Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia).
Considerable experience in assigned program area/human services programs and completion of required training programs.
Supervisory experience or work experience in a leadership role.
Equivalent combination of training and experience which provides the required knowledge, skills and abilities.
Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.
Minimum
Qualifications:
VOCATIONAL/EDUCATIONAL REQUIREMENT:
In order to be evaluated for vacancies in the Family Services Occupational Group, applicants shall possess the qualifications outlined in (1) OR (2) below:
1) A minimum of a bachelor's degree in the human services field, including Social Work, Rehabilitation Counseling, Psychology, Clinical Psychology, Counseling Psychology, Counseling and Guidance, Counselor Education, Human Services, Sociology, Family and Child Development, Aging Studies, Gerontology, Criminal Justice with a minor in one of the above studies, or other related degrees determined by the Department of Human Resources based on the similarity of the curriculum and course content.
2) A minimum of a bachelor's degree in any field accompanied by a minimum of two years of appropriate and related, full-time equivalent experience in a human services related area.
To be considered for promotion, persons currently employed in the Family Services Occupational Group by a local department prior to September 1, 1990, who do not meet the qualifications outlined in either (1) or (2) above, must possess four years of appropriate and related experience in a human services area and must have successfully completed all available competency-based training related to the promotional area.
SPECIAL CERTIFICATIONS AND LICENSES:
Requires a valid driver's license and a driving record in compliance with City Driving Standards.
EXPERIENCE REQUIREMENT:
In addition to satisfying the vocational/education standards, this position requires a minimum of four years of appropriate and related, full-time equivalent experience.
Preferred
Qualifications:
Four years of Adult Services/Adult Protective Services experience in a public social services agency or related setting.
Four years of supervisory experience in a public social services agency or related working with Adults age 60 years and older, and 18-59 with disabilities.
Two years of experience with Child Protective Services.
Masters in Social Work/Human Services or Bachelors in Social Work/Human Services is preferred.
Special Requirements:
Emergency Duty (On-Call) participation is required to comply with mandated responsibilities as listed under Section 63.
2-1503,B; Section 63.
2-900; and 63.
2-1604-63.
2-1610, Code of Virginia.
Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term departmental needs and/or City-wide emergencies.
Special Instructions to Applicants:
Thank you for your interest in a career with the City of Chesapeake! We are an exceptional place to live, learn, work, farm and play.
Please read the following instructions to ensure successful submittal of your application.
Applications are only accepted through the online job portal.
Persons requiring accommodations, please contact City of Chesapeake's Human Resources Department at (757) 382-6492.
Applications must contain your complete work history including job duties, dates of employment (start and end dates), hours worked, and employees supervised, if applicable.
Application questions marked with an asterisk are required and must be answered in order to complete the application.
Failure to submit a complete application may result in loss of consideration.
Recommended Skills Administration Adult Protective Services Case Management Child Development Child Protection Communication Estimated Salary: $20 to $28 per hour based on qualifications.
$60,435.
00 to $99,718.
00 Full Time or Part Time:
Full Time Additional Detail Title Description- This title represents the supervisory level in the occupational group for Family Services.
Employees supervise staff that provide direct services for fostering and sustaining the social, health, economic, behavioral, and emotional functioning of individuals and families serviced by the Local Departments of Social Services.
Employees supervise, train, lead, and develop staff and monitor case management services.
The Family Services Manager is distinguished from the by the latter's responsibilities for supervising Family Services Supervisors and managing the direct services program performance.
General Work Tasks (Illustrative Only) - Supervises social workers, assistants and others; Sets and enforces objectives for quality and quantity of work performed by unit; Evaluates social service programs and program budgets; Applies appropriate human resource practices in the supervision of staff; Establishes and maintains good working relationships with others; Recommends policy changes based on evaluation of program effectiveness; Deals with difficult or dangerous cases; Interprets the program to other agencies and to the public; and Participates in community planning and development of new resources, jobs and community work sites.
Knowledge, Skills, and Abilities:
Knowledge- Considerable knowledge of:
principles and practices of effective supervision; of policies, procedures and regulations relating to the various direct service programs; the literature in the field of human services programs; casework supervision principles and practices; principles and processes for providing customer and personal services to include needs assessment, meeting quality standards for services, and evaluation of satisfaction; employment and/or social work principles, practices and treatment modalities; and social, economic, health and employment problems that face individuals, groups and communities.
Skills- Skill in operating a personal computer and the associated software and the operation of a motor vehicle.
Abilities- Demonstrated ability to:
plan and manage work activities and assist others in their planning and management; develop programs and procedures; make decisions in difficult situations; communicate effectively both orally and in writing; apply treatment and intervention approaches; interpret laws, policies and regulations regarding human services, ensure compliance and recommend needed changes; supervise others working with clients; analyze situations to make sound judgments within the framework of existing laws, policies, and regulations; and train, evaluate, lead, and develop subordinate staff.
Education and Experience- Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia).
Considerable experience in assigned program area/human services programs and completion of required training programs.
Supervisory experience or work experience in a leadership role.
Equivalent combination of training and experience which provides the required knowledge, skills and abilities.
Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.
Minimum
Qualifications:
VOCATIONAL/EDUCATIONAL REQUIREMENT:
In order to be evaluated for vacancies in the Family Services Occupational Group, applicants shall possess the qualifications outlined in (1) OR (2) below:
1) A minimum of a bachelor's degree in the human services field, including Social Work, Rehabilitation Counseling, Psychology, Clinical Psychology, Counseling Psychology, Counseling and Guidance, Counselor Education, Human Services, Sociology, Family and Child Development, Aging Studies, Gerontology, Criminal Justice with a minor in one of the above studies, or other related degrees determined by the Department of Human Resources based on the similarity of the curriculum and course content.
2) A minimum of a bachelor's degree in any field accompanied by a minimum of two years of appropriate and related, full-time equivalent experience in a human services related area.
To be considered for promotion, persons currently employed in the Family Services Occupational Group by a local department prior to September 1, 1990, who do not meet the qualifications outlined in either (1) or (2) above, must possess four years of appropriate and related experience in a human services area and must have successfully completed all available competency-based training related to the promotional area.
SPECIAL CERTIFICATIONS AND LICENSES:
Requires a valid driver's license and a driving record in compliance with City Driving Standards.
EXPERIENCE REQUIREMENT:
In addition to satisfying the vocational/education standards, this position requires a minimum of four years of appropriate and related, full-time equivalent experience.
Preferred
Qualifications:
Four years of Adult Services/Adult Protective Services experience in a public social services agency or related setting.
Four years of supervisory experience in a public social services agency or related working with Adults age 60 years and older, and 18-59 with disabilities.
Two years of experience with Child Protective Services.
Masters in Social Work/Human Services or Bachelors in Social Work/Human Services is preferred.
Special Requirements:
Emergency Duty (On-Call) participation is required to comply with mandated responsibilities as listed under Section 63.
2-1503,B; Section 63.
2-900; and 63.
2-1604-63.
2-1610, Code of Virginia.
Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term departmental needs and/or City-wide emergencies.
Special Instructions to Applicants:
Thank you for your interest in a career with the City of Chesapeake! We are an exceptional place to live, learn, work, farm and play.
Please read the following instructions to ensure successful submittal of your application.
Applications are only accepted through the online job portal.
Persons requiring accommodations, please contact City of Chesapeake's Human Resources Department at (757) 382-6492.
Applications must contain your complete work history including job duties, dates of employment (start and end dates), hours worked, and employees supervised, if applicable.
Application questions marked with an asterisk are required and must be answered in order to complete the application.
Failure to submit a complete application may result in loss of consideration.
Recommended Skills Administration Adult Protective Services Case Management Child Development Child Protection Communication Estimated Salary: $20 to $28 per hour based on qualifications.
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