Customer Care Representative
Chesapeake, VA Chesapeake, VA Full-time Full-time $17 an hour $17 an hour 1 hour ago 1 hour ago 1 hour ago Customer Care Representative This isn't Customer Service or a Call Center, rather this is a single point of contact guiding homeowners after the sale through the installation process.
Scheduling, tech measure, ordering, pre-installation, installation completion, follow up, closing out the project, collecting and reviewing satisfaction of existing customers.
Qualifications:
1 year Customer Care Representative 1 year Project Scheduling Ability to create, build and strengthen the relationships between customers and Mr.
Rogers Windows.
Must be well spoken and able to communicate over the phone with customers.
Proficient in Microsoft Word and Excel Knowledge of Salesforce a plus High Attention to Detail Benefits Excellent company culture! We are like a family here at Mr.
Rogers Windows.
$17.
00 hr Full time position, M - F 7:
00a - 4:
00p Medical insurance Vision insurance Dental insurance 401K PTO Profit sharing Job Type:
Full-time Pay:
$17.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Experience level:
1 year Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Application Question(s):
Are you available 7am - 4pm Monday - Friday? This position assists homeowners after the sale through the installation process.
Describe your customer relations
Experience:
This is not a remote position.
Do you have reliable transportation to the Greenbrier area of Chesapeake each day? This position schedules homeowners and our installation team.
Describe your scheduling experience, who did you schedule and what was the process:
Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Scheduling, tech measure, ordering, pre-installation, installation completion, follow up, closing out the project, collecting and reviewing satisfaction of existing customers.
Qualifications:
1 year Customer Care Representative 1 year Project Scheduling Ability to create, build and strengthen the relationships between customers and Mr.
Rogers Windows.
Must be well spoken and able to communicate over the phone with customers.
Proficient in Microsoft Word and Excel Knowledge of Salesforce a plus High Attention to Detail Benefits Excellent company culture! We are like a family here at Mr.
Rogers Windows.
$17.
00 hr Full time position, M - F 7:
00a - 4:
00p Medical insurance Vision insurance Dental insurance 401K PTO Profit sharing Job Type:
Full-time Pay:
$17.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Experience level:
1 year Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Application Question(s):
Are you available 7am - 4pm Monday - Friday? This position assists homeowners after the sale through the installation process.
Describe your customer relations
Experience:
This is not a remote position.
Do you have reliable transportation to the Greenbrier area of Chesapeake each day? This position schedules homeowners and our installation team.
Describe your scheduling experience, who did you schedule and what was the process:
Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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